Terms of Service | Swych.ai

1. Agreement to Terms

By accessing or using Swych.ai's website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Swych.ai provides AI-powered solutions including:

AI Chatbots for customer service and engagement
AI Voice Callers for automated voice interactions
AI Outbound Callers for proactive customer outreach
Custom AI solutions tailored to business needs

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

Maintaining the security of your account and password
All activities that occur under your account
Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use our services to:

Violate any applicable laws or regulations
Infringe upon the rights of others
Transmit any harmful, offensive, or illegal content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our services
Use our services for any fraudulent or malicious purposes

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Swych.ai and are protected by international copyright, trademark, and other intellectual property laws.

6. Payment Terms

If you purchase a paid service:

You agree to pay all fees associated with your subscription
Fees are billed in advance on a recurring basis
All fees are non-refundable unless otherwise stated
We reserve the right to change our pricing with 30 days notice

7. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

8. Limitation of Liability

To the maximum extent permitted by law, Swych.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to defend, indemnify, and hold harmless Swych.ai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Swych.ai operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: theswych.ai@gmail.com
Website: getswych.com